Intelligent platforms. AI-powered operations. Better business outcomes.
Industries & Global Reach

Domain depth where it matters

We provide technology-enabled services across diverse sectors, serving clients in India, the UAE, Europe and the USA, with the deepest experience in financial services.

Sectors We Serve

Specialised solutions for each industry

Deep domain expertise lets us tailor platforms, workflows and teams to each sector's unique requirements.

Banking, Financial Services & Insurance

Comprehensive platform and service solutions for banks, NBFCs, microfinance institutions, lenders and fintechs — where compliance, security and customer trust are essential.

  • Customer onboarding and KYC support
  • Loan processing and disbursement support
  • Debt resolution and recovery engagement
  • Insurance servicing and claims support
  • Regulatory and compliance reporting
Debt ResolutionB2B & B2C SalesLegal SolutionsContact Centre

Fintech & Digital Lending

Agile engagement and servicing operations for digital lenders and fintech platforms that need to scale customer communication quickly and stay compliant.

  • Customer acquisition and onboarding calls
  • Servicing and resolution engagement
  • Digital-first omnichannel support
  • AI-assisted quality and analytics
B2C SalesDebt ResolutionOmnichannelAI QA

Insurance

Customer engagement, servicing and back-office support across policy lifecycle operations.

  • Policy servicing support
  • Renewal and retention outreach
  • Claims documentation support
  • Customer query resolution
Contact CentreB2C SalesTranscription & Data

Retail & E-commerce

Omnichannel customer support and back-office solutions for retail brands and e-commerce platforms.

  • Order management support
  • Customer query resolution
  • Returns and refund processing
  • Product data and loyalty support
Contact CentreOmnichannelTranscription & Data

Telecom & Media

Scalable customer interaction and support services for telecom operators and media companies.

  • Subscriber management support
  • Technical support
  • Billing and payment support
  • Retention and churn engagement
Contact CentreB2B & B2C SalesAI Bots

Travel & Hospitality

Reservation, customer support and back-office solutions for travel and hospitality businesses.

  • Reservation management support
  • Customer support
  • Feedback management
  • Loyalty and rewards support
Contact CentreOmnichannelTranscription & Data

Government & Public Sector

Secure, compliant process management and citizen-service support for agencies and public sector undertakings.

  • Citizen service management
  • Data processing and digitisation
  • Document management
  • Helpline management
Transcription & DataContact CentreTechnology Solutions

Enterprise & Shared Services

Technology-enabled business process and operational support for organisations that need to scale service delivery.

  • Customer engagement operations
  • Back-office processing
  • Platform-led quality assurance
  • Analytics and reporting
AI PlatformsContact CentreTechnology Solutions
Global Footprint

Localised expertise across geographies

Serving clients in multiple regions with the right language, compliance and operational context.

  • India

    Delivery for private and public sector banks, NBFCs, microfinance institutions and fintechs, with regional offices in Kolkata and Cochin alongside the Pune headquarters.

  • UAE & Middle East

    Customer engagement and back-office operations for enterprises across the Middle East, including multilingual and cross-border support.

  • Europe & USA

    Financial services, digital process outsourcing and technology-driven analytics for international clients.

Diagram of Armeka's delivery network centred on Pune, with presence in the UAE, USA, Europe and Asia Pacific
Global deliveryPune hub with regional coverage
Your sector

Ready to go further in your industry?

Whether you are in BFSI, fintech, retail, telecom or the public sector, we have the platforms and expertise to support your goals.