Armeka Group · India · UAE · USA
Intelligent platforms.
Responsible operations.
Measurable outcomes.
Armeka combines proprietary AI platforms with trained, governed teams to run credit management, contact centre, sales, legal and data operations for regulated businesses.
Debt resolution, done responsibly
Pre-due and post-due engagement for banks, NBFCs and lenders — documented, compliant, empathetic and measured by outcomes.
Explore debt resolutionCustomer operations at scale
Omnichannel inbound and outbound contact centre, sales enablement and back-office operations delivered by trained, quality-driven teams.
Explore customer operationsAI platforms you can deploy and own
AIKYAM CRM and VAAK AI unify interactions, automate workflows, enforce governance and turn every conversation into actionable insight.
Explore AI platformsBuilt for enterprise delivery
Delivery capacity, footprint and standards operating under one group.
Three companies. One operating model.
Armeka Group brings together Armeka Financial Consultants, Armeka Infotech Solutions and Cygnus E Solutions — domestic BPO, technology and cross-border operations under one governance model.
You work with one team across the platform, the people and the process, rather than coordinating a chain of vendors.
About Armeka Group
Services that run on our own technology.
Six service lines, each delivered by trained teams and measured through the Armeka platform — so quality, compliance and performance stay visible.
View all servicesDebt Resolution
Responsible pre-due and post-due engagement for banks, NBFCs and lenders.
Contact Centre
Inbound and outbound voice and digital operations, measured end to end.
B2B & B2C Sales
Lead generation, outreach, onboarding and conversion support.
Legal Solutions
Documentation, notices, digital intimations and case coordination.
Transcription & Data
Audio, call and document processing with human quality control.
AI & Automation
Bots, workflow automation and AI quality analysis built on our platform.
Technology we build and own.
AIKYAM CRM unifies every customer interaction. VAAK AI turns every conversation into structured insight. Together they carry the data, automate the workflow and measure the outcome.
- AIKYAM CRM — customer and operations platform
- VAAK AI — speech and conversation intelligence
- AI modules — bots, quality analysis, training and omnichannel
Compliance and customer respect, by design.
Credit management and customer engagement are held to a higher standard. Our practices follow responsible, compliant and professional customer treatment across every interaction.
- Responsible, customer-centric collection practices
- Documented, auditable processes
- Data security, access control and confidentiality
- Measurable quality assurance across teams
- PCI DSSPayment card data security
- ISO 9001Quality management
- ISO 27001Information security
- ISO 10002Customer satisfaction & complaints
- ISO/IEC 42001:2023Artificial intelligence management
Standards referenced, not a claim of certification. Scope and validity vary by entity; details are available on request.
Go deeper
The platform, the operation and the sectors we serve.
AIKYAM CRM & VAAK AI
The customer platform, conversation intelligence and the modules that connect them into one stack.
Explore platformsArchitecture and controls
Integrations, automation, AI governance and security built into the operation from day one.
Explore technologySectors we know
BFSI, lending and fintech, insurance, retail, telecom, travel, hospitality and the public sector.
Explore industriesLet's talk about your operation
Speak with our team about AIKYAM CRM, VAAK AI and the services that run on them. We will map your requirements to the right combination of platform and people.